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PostPosted: 18 Dec 2010, 19:38 
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Site Admin

Joined: 15 Dec 2010, 22:30
Posts: 264
Location: North Cambridgeshire, UK
Some common problems associated with logging on:

# I can't remember my password.
Click on the 'I forgot my password' link on the log-in page. A password reminder will be sent to your registered email address.

# I forgot my password and I have changed my email address.
You need to contact the administrator via the website's Contact point, giving your username, previous email address (if you have it) and new email address. Your new email address will be registered and your password reset.

# I've forgotten my username.
Unfortunately your username is your only permanent identifier on the database. You could try searching through old posts until you see one you recognise as yours, and thereby discover your username. You could narrow the search by searching for keywords about subjects you know you've discussed. If you know your email address then you could send the Administrator an email via the website's Contact point and a username/password reminder will be sent to you. If none of that works, re-registering as a new forum member seems the only course.


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